No, DUO Mobile is a downloadable application which allows for "Push Notifications" to be sent directly to your mobile device. NCSBN offers multiple authentication methods, please see below.
Type of Authentication Methods
- DUO Push - Pushes a login request to phone or tablet if you have Duo Mobile installed and activated.
- DUO Mobile Passcode - Log in using a passcode generated by the Duo Mobile app installed and activated on your device. Open Duo Mobile and locate your organization's account in the accounts list, and tap it to generate a six-digit passcode.
- Text Message Passcode - Log in using a passcode received from Duo in a text message. When you land on the text message page, it will show that a text message was just sent to you with a passcode.
- Phone Call - Authenticate via phone callback. Answer the phone call from Duo and follow the voice instructions to log in to the application. You will have to contact NCSBN Passport Administrator if there is an extension and/or delay prior to the call being transferred to your work phone (landline only).